Privacy Policy
Effective Date: August 24, 2024
Last Updated: August 24, 2024
1. Information We Collect
To provide you with the best experience on She Talks, we collect the following information:
- Personal Information: When you register for the app, we collect your name, email address, and phone number to facilitate your account creation and authentication (via OTP).
- Mental Health Information: We ask questions regarding your mental health status to improve your experience and provide personalized support. This information is kept confidential.
- Profile Picture: You may upload a profile picture, which is optional and can be updated or deleted at any time.
- Notification Permission: We ask for notification permission to ensure timely alerts and notifications, including SMS messages.
2. How We Use Your Information
- To create and manage your account.
- To authenticate and verify your identity using OTP.
- To provide personalized services based on your mental health status.
- To send notifications and alerts regarding app updates, messages, or services.
- To ensure the app operates smoothly and efficiently.
3. Sharing of Information
- Legal Requirements: If required by law or in response to a valid legal request, we may disclose your information.
- Service Providers: We may engage trusted third-party service providers to help run and maintain the app. These providers have access to your information solely for providing their services and are obligated to maintain confidentiality.
4. Data Security
We take the security of your personal information seriously and implement industry-standard security measures to protect it from unauthorized access, alteration, or disclosure.
5. Data Retention
We retain your personal information for as long as necessary to provide our services. If you choose to delete your account, your data will be deleted from our active servers, though we may retain certain information for legal or compliance purposes.
6. Payment and Charges
She Talks is free to use for a limited period. Afterward, a subscription or service fee may be required to access certain features. You will be notified in advance of any charges, and payment information will be handled securely.
7. Your Rights
- Access: You can request a copy of your personal information at any time.
- Correction: You may correct or update your personal details in the app.
- Deletion: You can delete your account, and we will erase your personal information, except where retention is required by law.
- Consent Withdrawal: You can withdraw your consent to data processing (such as notification permissions) by adjusting your device settings or contacting us.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the app will signify your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at: